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FAQ

Yes you can, Gleni is able to offer this service but unfortunately we only have limited products at this present time. You can access and order online via www.gleni.co.uk/shop.

Unfortunately not, Please be aware that all of are products may contain or come into contact with any of the 14 allergens. Therefore, we can’t guarantee that our products are free from cross-contamination.

Yes we do…

• Food Hygiene and Safety for Catering (Level 2)
• HACCP for Catering and Retail (level 2)
• Food Allergen Awareness (Level 1)
• 5 Star Food Hygiene Rating (Food Standards Agency)

Unfortunately Gleni is unable to offer bespoke orders at this present time.

Sorry no collections, all orders are delivered by Royal Mail.

In the rare event of this happening, please email contact@glenibakes.com and we will try to help you locate the order.

Please email contact@glenibakes.com within 24 hours of receiving your order with photo(s) evidence. We unfortunately won’t be able to rectify the issue without the pictures.

Sorry, no we do not.

Brownies - Once received, best stored in a fridge. See best before date given. Can be frozen on date of arrival up to 1 month.

Chocolate - Store in a cool dark place. See best before date given.

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