Date Effective: October 26th, 2023

Next Review Date: September 26th, 2024

Gleni (“us”, “we”, or “our”) operates the https://www.gleni.co.uk website.
This website is operated by GleniBakes & GleniChocolatier, companies authorised by Gleni.

By using this website you agree that all images, descriptions, recipes, blogs and products remain copyright to © Gleni without written permission by emailing contact@glenibakes.com.

We intend to send out all of our orders in good time. Where a delay is inevitable we will keep you informed via email. Please email if we have missed you contact@glenibakes.com after 7 working days.

All online UK orders will be posted via Royal Mail. As a customer you will receive an automatic email with updates of Processing, Dispatched and Courier information. You can also find this information in your account under orders.

Please note at busy times, including Christmas, Easter and Bank Holidays, shipping may take slightly longer. 

In the event of a delay we will state this clearly in the header of our website.

We are unable to guarantee delivery on specific days. If looking to order for a special occasion, please keep this in mind and order in good time.

We ship across the UK, excluding Northern Ireland.

If you have any questions about this Delivery Policy, please contact us:

By email contact@glenibakes.com