Delivery Policy

Date Effective: March 23rd, 2026

Next Review Date: March 23rd, 2027

 

Gleni (“us”, “we”, or “our”) operates the https://gleni.co.uk/ website.

This website is operated by GleniBakes & GleniChocolatier, companies authorised by Gleni.

 

By using this website, you agree that all images, descriptions, recipes, blogs and products remain copyright to © Gleni without written permission through our contact form.

 

We intend to send out all our orders in good time. Where a delay is inevitable, we will keep you informed via email. Please get in touch using our contact form after 7 working days.

 

All online UK orders will be posted via Royal Mail. As a customer you will receive an automatic email with updates of Processing, Dispatched and Courier information. You can also find this information in your account under orders.

 

Please note at busy times, including Christmas, Easter and Bank Holidays, shipping may take slightly longer. 

 

In the event of a delay, we will state this clearly in the header of our website.

 

We are unable to guarantee delivery on specific days. If looking to order for a special occasion, please keep this in mind and order in good time.

 

We ship across the UK, excluding Northern Ireland.

 

If you have any questions about this Delivery Policy, please use our contact form. 

 

Via our website https://gleni.co.uk/contact.